Terms of Service

HaggleCare provides a medical bill analysis tool that compares your billed charges against publicly available Medicare reimbursement rate data and generates a personalized negotiation script. Our service is for informational purposes only and does not constitute medical, legal, or financial advice.

You must be at least 18 years old and a resident of the United States to use HaggleCare. By using the service, you represent that you meet these requirements.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account at support@hagglecare.com.

HaggleCare charges a one-time fee per bill analysis based on the size of your bill. All payments are processed securely by Stripe. Fees are non-refundable once the full analysis report has been delivered, except where required by applicable law. If you experience a technical issue that prevents delivery of your report, please contact us within 7 days and we will make it right.

HaggleCare is not a medical provider, insurance company, or law firm. The analysis and negotiation scripts we provide are based on publicly available federal data and are for informational purposes only. We make no guarantee that your provider will reduce your bill or that any specific savings will be achieved. Always consult a qualified professional for medical, legal, or financial decisions.

You agree not to:

• Upload bills that belong to someone other than yourself or a dependent in your care.
• Use HaggleCare for any unlawful purpose.
• Attempt to reverse-engineer, scrape, or otherwise extract data from our platform.
• Submit false or fraudulent bills.
• Interfere with the security or proper functioning of the service.

All content, features, and functionality of HaggleCare — including the software, analysis methodology, and negotiation script templates — are owned by HaggleCare and protected by applicable intellectual property laws. Your analysis reports are for your personal use only and may not be resold or redistributed.

HaggleCare is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that the results will be accurate for your specific situation. Medicare rate data is updated periodically and may not reflect the most current reimbursement rates.

To the fullest extent permitted by law, HaggleCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the federal or state courts located in Delaware.

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a notice on the site. Your continued use of HaggleCare after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Contact us at support@hagglecare.com.